What personal information do we collect from the people that visit Hutton?
When submitting a form on our website, as appropriate, you will be asked to enter your name and email address in order to complete your request. We store all the information on our secure servers until termination of services, when we destroy any sensible information.
The email address shall be used to send notifications regarding the Hutton website to the user. These notifications include for example login data, information, announcements etc.. Users always have the option to unsubscribe from the newsletter and the individual module notifications.
Information you share with us in connection with surveys, contests or promotions.
When you use our services we collect analytical information regarding your usage of the website. This includes: IP addresses, preferences, web pages you visited prior to coming to our site, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other regional settings), information about how you interact with the website (such as timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and problems you may encounter, such as loading errors).
Additional information that you submit to us directly or through Third Party Services if you use a Third Party Service to create an Account (based on your privacy settings with such Third Party Service).
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, fill out a form or enter information on our site. We collect information automatically when you use website (including with technologies like cookies).
We receive information from Third Party Services (like submitting a payment, live chat support etc.)
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer our site and for internal operations, including troubleshooting;
- To improve our services by analysing the behaviour in the platform and websites and provide better user experience. We usually do this based on anonymous, pseudonymised or aggregated information which does not focus on you individually.
- To send periodic emails products and services that might interest you and improve your overall experience with the platform.
- To follow up with them after correspondence (live chat, email or phone inquiries)
- To ensure the security and integrity of our Services.
- As part of our efforts to keep our website safe and secure and to monitor actual or suspected fraudulent activity;
- Carry out retargeting advertising.
- To comply with applicable legal requirements, such as tax and other government regulations and industry standards, contracts and law enforcement requests.
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
We believe in the complete security of your data and for that reason we use the services of one of the leading cloud server providers - Amazon. All the data is being stored on secured, GDPR compliant Amazon Cloud Servers in The United States. To learn more on the Data Protection Addendum from Amazon, please review this PDF file - https://d1.awsstatic.com/legal/aws-gdpr/AWS_GDPR_DPA.pdf
How do we share your information?
The data of Hutton Users shall not be sold to third parties. We shall not share or pass on any personal information without your explicit consent, unless:
- We are legally obligated to do so
- In order to perform the Hutton service it may be necessary for Hutton to employ the use of third party services. In that case data may be shared with the list of companies in Annex A
You can access, update, change or delete personal information (or that of your End Users) either directly in your Account or by contacting us at email@example.com to request the required changes. You can exercise your other rights (including deleting your Account) by contacting us at the same email address. You can request all the collected data by emailing firstname.lastname@example.org
You have the right not to receive marketing materials via email by changing that preferences in your Account Settings.
Please note that, for technical reasons, there can be a delay in deleting your personal Information from our systems when you ask us to remove it. We also will retain personal Information in order to comply with the law, protect our and others’ rights, resolve disputes or enforce our legal terms or policies, to the extent permitted under applicable law.
Authenticate you - cookies help us to verify your account and to automatically log you into your website from the same browser.
Understand and save user's preferences for future visits
Keep track of advertisements
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
Third party services
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
To see all the services that we use, scroll down to Annex 1.
Hutton Compliance Ltd.
@ The Office,
26 Thingwall Road,
Wirral, CH61 3UE
T: 0151 705 1095
Amazon Web Services (AWS)
All of Hutton’s website infrastructure is hosted on AWS virtual servers. Our system emails are sent through Amazon SES.
Analytics of how users are using our website
Facebook is used for re-targeting of customers
For PPC campaigns